You can contact us by email at info@ikan.trade or by phone at +49 40 210 913 430. Our team is available Monday to Friday from 9:00 a.m. to 6:00 p.m.

We ship all orders within 1-3 business days after receipt of payment. Shipping is safe and insured via our reliable logistics partners.

Yes, you can return your order within 14 days as long as the watch is unworn and in its original condition. Just contact us and we will be happy to help you.

Yes, we offer personalized advice to help you find the perfect watch for your needs. Contact us by email or phone to schedule an appointment.